Nowadays, companies are always eager to find new and effective tools and strategies to improve their communication with customers and the effectiveness of their work. Technological advancements have continued to revolutionize these sectors, particularly through AI-enabled chatbots and conversational interfaces. Such tools have become very useful in communication between the organization and the customers as they offer immediate assistance, organize customer relations, and address customers’ complaints effectively. In this blog, we will take a look at the process of creating chatbots and conversational interfaces, from their usefulness in reaching out to customers to some tips on making your AI assistant better.
